Tuesday, February 23, 2010

You've got to be kidding me

Today I got ahold of the lady in charge of filling out the form that was needed to be faxed to our insurance for the Meridell admission.  She filled it out, but the doctor was unavailable until tomorrow morning to SIGN IT, so it has to wait until 8am.  So I ask her about whether or not Eli was going to be discharged tomorrow (Wednesday).  He is in NO SHAPE to be discharged, but this little rumor has been floating out there and I hadn't been able to get anyone to tell me yes or no, and this time it's no different. The leading therapist has no clue if he will be discharged or not.  So I call later, and talk to another therapist/nurse.  She has no clue.  I call hospital administration multiple times and get no call back.  But then my insurance contact calls me to let me know she had been informed that Eli would be getting discharged tomorrow. 

They let my insurance person know before letting the parents know.  And then, as if that isn't enough to make me see red, when Eli calls tonight, he is jumping for joy because they had been hyping it up to him all day that he was going home tomorrow.

They had the absolute NERVE to discuss this with a 6 year old child, but couldn't tell me that they were discharging him??!!  Of all the unethical things to do...I believe this is one of the best I've heard.  They told a MINOR what I'd been calling and asking them all day! And you know why? They didn't want to deal with upset parents.  They want to discharge him and get him out of their hair.  They don't give a crap about his health...They know he is worse off than when we checked him in and they simply don't have the knowledge to be able to help him, so they refuse to deal with it and send him home. 

And they are still too lazy to sign and fax the Meridell paperwork, so that slipped right through our fingers.  The only place that I have faith for him to go and get help, and they don't have the time to send a fax.  So what is our game plan?  I don't know.  We have about 3 different options, and only time will tell exactly what it is we end up doing.  I'll blog as soon as I know.

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